Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a major push to make enterprise software work without the browser.

Salesforce (NYSE:CRM) launched Agentforce Operations, a new tool aimed at automating complex enterprise workflows, alongside ...

LONDON--(BUSINESS WIRE)--AI-driven automation, particularly through Salesforce’s Agentforce, is beginning to change how businesses in the U.K. operate and could have wider societal implications, ...

Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's deploying that tech for other things.

Joey Monroe, an AI strategy advisor and Salesforce consultant, adapted to AI trends to secure his job. Monroe immersed himself in AI learning, focusing on Salesforce's Agentforce product. He ...

In a development as predictable as the coming of autumn, Salesforce leadership took to the stage on a damp, misty September morning in San Francisco to open their annual Dreamforce jamboree with a ...

Salesforce is developing digital labor platforms using AI. The company emphasizes that these AI tools are designed to enhance human capabilities, not replace them. By automating repetitive tasks, ...