Abstract: The adoption of AI chatbots in the banking industry has revolutionized consumer relations, providing rapid, efficient, and accessible services. This research examines the effects of AI ...

Downpay deactivated the chatbot within a month. AI now plays a far narrower role in the company’s customer support: drafting ...

‘Ask YouTube’ is a new way to search that generates an AI Mode-like page of information. ‘Ask YouTube’ is a new way to search that generates an AI Mode-like page of information. is a senior reporter ...

AI chatbots can grant almost any request—a celebrity in love with you, a research assistant, a book character sprung to life—instantly and with little effort. New research presented at the 2026 CHI ...

Hundreds of millions of people consult artificial intelligence chatbots on a daily basis for everything from product recommendations to romance, making them a tempting audience to target with ...

Myra Cheng, a computer science Ph.D. student at Stanford University, has spent a lot of time listening to undergraduates on campus. "They would tell me about how a lot of their peers are using AI for ...

Every business seems to think that its customers want more AI. Yelp is the latest to add more artificial intelligence tools. The review site has upgraded its Yelp Assistant, an agentic AI chatbot, to ...

The platform says it wants people to use the AI chatbot to ‘search less and do more.’ The platform says it wants people to use the AI chatbot to ‘search less and do more.’ is a London-based reporter ...

I'm an independent creator passionate about building useful tools, simulations, and theories that make complex ideas more accessible. I explore the intersection of technology, education, and human ...

Google latest update to AI Mode in its Chrome browser is designed to keep the chatbot-style search tool always around once you start an online search journey. Starting today in the US, if you click a ...

April 15 – As people increasingly turn to artificial intelligence for advice, some US lawyers are telling their clients not to treat AI chatbots like trusted confidants when their freedom or legal ...

Large language models (LLMs) can teach other algorithms unwanted traits, which can persist even when training data has been scrubbed of the original trait, according to new research published in ...